If your small business still relies on a standard copper telephone line, you may be missing out on some very important benefits. In fact, VoIP is far superior to a traditional landline in several interesting ways. Below, you can learn about five of the most important things VoIP can do for you and your business that a traditional copper telephone line cannot.
If there’s one thing that VoIP can do for your business that a standard telephone line just can’t, this is it. From setup to running cost, utilizing VoIP telephone service is far, far more affordable. Installing a single copper-line based telephone jack can cost you well over $100, but with VoIP, you can attach as many phones as you need as long as you have the right modem and router setup. What’s more, with standard phone service, you are charged a great deal for every single line you have. This simply isn’t the case with VoIP. You could save as much as 50% on your running costs by switching to VoIP.
With VoIP, you can do a lot more than just make telephone calls. You can transfer video or any other type of multimedia just as you would over the internet. This simply is not the case with traditional telephone service. Though you can sign up for DSL internet service, or internet service delivered to you via a copper telephone line, it is a completely separate service – and it isn’t cheap, either.
If you utilize things like call waiting, caller ID, call forwarding, call parking, and others with your traditional landline, then there’s a very good chance you’re paying a great deal extra for them. If you have more than one telephone line, you’re probably paying for these services for each line, too. With VoIP, these features are typically included in your package. Better still, because VoIP is delivered over the internet, you gain access to numerous other features that are incredibly easy to set up, which include automated answering and the ability to give your customers the option to press a button to connect to the right department – all without exorbitant fees.
If you work out of an office building with a single telephone line, expanding your operations to include three or four more telephone lines for separate departments as your business grows can be a complex, time-consuming, and expensive ordeal. A technician will need to come and install the jacks and wires, and you will need to pay separately for each individual line in your building. With VoIP, all you have to do is contact your service provider and tell them you need access to more phone numbers, then connect the phones. It really is that easy for your phone network to grow along with your company.
Last, but most certainly not least, switching from a standard landline to VoIP can help your employees become more productive. A survey conducted by Cisco Unified Communications found that people who used VoIP at work spent an average of 32 fewer minutes on the phone each day. That’s two and a half hours per work week! What’s more, 74% of employees use a mobile app to take business calls with VoIP service, which not only improves productivity, but also improves customer service.
In today’s high-tech day and age, there is really no good reason to continue paying exorbitant fees for traditional telephone lines – especially if you plan to expand your operations in the future. Instead, switch to VoIP so you can enjoy a great deal of savings, improved productivity, free features only VoIP can provide, and so much more.
Whether you run a small to medium business or you’ll be getting one off the ground soon, telephone service is a big consideration and something that is best to plan early on. The three options available to you include Voice over Internet Protocol (VoIP), landline, and mobile, and the information below will help you make the best possible decisions based on your company’s needs and budget.
There’s no doubt that mobile phone service is the most broadly utilized service of the three in today’s high-tech day and age. It is estimated that some 66.6% of the global population and 96% of Americans have mobile devices. Despite their popularity, it is important to remember that mobile phones are only best for individuals and many of the benefits that make a cellphone attractive to a single person simply do not apply to small businesses. After all, the last thing you want is a dropped call or poor call quality due to touchy reception. It may not be a big deal when chatting with a friend, but when it’s a client or customer, it means everything.
Prior to the incredible penetration of mobile service into the everyday lives of global consumers, landline service was considered the norm. Almost every household in the nation had at least one telephone line and number, and many had more than one to accommodate teens, home-based businesses, and more. Even medium and large businesses utilized numerous lines of traditional phone service in one location to keep their businesses connected with each other and their clients and customers.
However, landline service is very expensive for businesses of any size. Each line has its own associated set of costs, and those don’t account for hardware installation, wiring, and more. Now, barely 40% of Americans utilize landlines. Though businesses are moving away from landline service more slowly, the introduction of “softphone” services delivered via VoIP is slowly phasing them out.
For many businesses – especially small and medium-sized businesses interested in scalability – there is no better solution than VoIP, or Voice over Internet Protocol. To put it simply, VoIP is voice service that is carried on your data network rather than through copper wires. The result is phone service that is far more affordable and often even easier to use than complicated landline networks. VoIP makes it possible to add lines of service in seconds, activate call forwarding in just a few clicks, and take a telephone number anywhere as long as there is internet connectivity. VoIP continues to grow in popularity and is slated to help phase out landline service in the next few years.
There’s little denying that VoIP is the way to go for businesses of all sizes. Though it can help small to medium business save money on things like installation costs up front, even larger businesses can benefit from transitioning their landlines packed with fees and charges to VoIP lines that are scalable, functional, and easy to use.